Privacy Policy

Welcome to QauseQazaa.pk (the "Site", "we", "us", or "our"). We respect your privacy and are committed to protecting your personal information. 
This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use our services, or make a purchase from qauseqazaa.pk (the "Site")
or otherwise interact with us regarding our products and services (collectively, the "Services").

By accessing or using any of our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.
If you do not agree, please refrain from using our Services.

1. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or due to legal, operational, or regulatory requirements.
Updates will be posted on the Site, and we will revise the "Last Updated" date accordingly.

2. What Personal Information We Collect

The type of personal information we collect depends on how you interact with our Site.
Personal information refers to any data that can identify, describe, or relate to an individual.

A. Information You Provide to Us

When you make a purchase, register an account, or contact us, you may provide:
- Contact Details: Name, address, phone number, and email.
- Order Information: Billing/shipping address, payment confirmation, and order details.
- Account Information: Username, password, and security details for your account.
- Customer Support Information: Any details shared via messages, emails, or live chat.
You may choose not to provide certain details, but this may limit access to some features of our Services.

B. Information We Collect Automatically

We use cookies and tracking technologies to collect Usage Data, which may include:
- Device and Browser Information (e.g., IP address, browser type, operating system).
- Site Interaction Data (e.g., pages viewed, time spent, navigation activity).
- Marketing Data (e.g., responses to promotions, email interactions).

C. Information from Third Parties

We may receive your information from third-party vendors and partners, such as:
- Payment Processors (e.g., bank details, credit/debit card transactions).
- Marketing & Advertising Partners (e.g., Facebook, Google, and other ad platforms).
- Analytics Providers (e.g., Google Analytics, Meta Pixel).

3. How We Use Your Personal Information

We use the collected information for the following purposes:

A. Providing & Improving Our Services:
- To process orders, arrange delivery, and handle returns/exchanges.
- To maintain and manage user accounts.
- To respond to customer inquiries and provide support.

B. Marketing & Promotions:
- To send you marketing emails, SMS, or promotional offers (you can opt out anytime).
- To show you personalized ads based on your browsing behavior.

C. Fraud Prevention & Security:
- To detect and prevent fraudulent transactions.
- To ensure account security (e.g., password protection, multi-factor authentication).

D. Legal & Compliance Requirements:
- To comply with legal obligations and enforce our terms.
- To prevent fraudulent activities and unauthorized access.

4. How We Share Your Personal Information

We do not sell your personal information. However, we may share it under the following circumstances:
- Identifiers (name, contact details, account information) with payment processors, shipping providers.
- Order & transaction details with fulfillment and logistics partners.
- Usage data (IP, cookies, browsing behavior) with marketing and analytics partners (Google, Facebook, Shopify).
- Customer support data with customer service platforms.

5. Third-Party Links & External Websites

Our Site may contain links to third-party websites. We are not responsible for their privacy policies, security practices, or content.
If you navigate to an external site, we recommend reviewing their policies.

6. Cookies & Tracking Technologies

We use cookies, pixels, and web beacons to enhance your browsing experience.
These technologies help us:
- Remember your preferences.
- Track website performance and visitor behavior.
- Deliver personalized ads and offers.
You can disable cookies in your browser settings. However, doing so may affect the functionality of the Site.

7. Data Retention & Security

We take data security seriously and implement safeguards to protect your personal information.
However, no system is 100% secure, so we advise you to use strong passwords and avoid sharing sensitive details via unsecured channels.
We retain your data for as long as necessary to:
- Maintain your account.
- Fulfill orders and provide customer service.
- Comply with legal and regulatory obligations.

8. Your Rights & Choices

Depending on your location, you may have the following rights:
- Right to Access & Portability: Request a copy of your personal data.
- Right to Correction: Ask us to correct inaccurate information.
- Right to Deletion: Request deletion of your personal data (subject to legal requirements).
- Right to Opt-Out of Marketing: Unsubscribe from promotional emails/SMS at any time.

9. Children's Data

Our Site is not intended for children under 16.
If we become aware that we have collected data from a minor, we will take immediate steps to delete it.

10. International Data Transfers

If you are accessing our Site from outside Pakistan, your data may be transferred to and stored in Pakistan-based servers or other regions where our service providers operate.
We ensure that such transfers comply with relevant data protection laws.

11. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us at:

Email: qauseqazaapk@gmail.com 
Address: Amir Plaza, Tata Market, Near Meezan Bank, Faisalabad, Pakistan 
Phone: 0300-1210705